The Car Clinic

Privacy & Cookie Policy

This policy explains how The Car Clinic collects, uses and protects personal information when you use our website or contact us.

Last updated: 30 August 2026

Who we are

The Car Clinic provides vehicle repair, diagnostics and recovery services from Unit 3, Wharf Road, Gravesend, Kent, DA12 2RU.

For questions about this policy or your information, contact us at [email protected] or call 07760 447265.

Information we collect

When you contact us through this website, by email or by phone, we may collect your name, contact details, vehicle information and the details you provide about your enquiry.

We may also collect limited technical information needed to keep the website secure and working properly.

How we use your information

We use your information to respond to enquiries, provide requested services, arrange appointments or recovery support, manage our customer relationship and meet legal obligations.

We do not sell your personal information.

How long we keep information

We keep personal information only for as long as needed for the purpose it was collected, including any legal, accounting or record-keeping requirements.

Cookies

Cookies are small files stored on your device. This website may use essential cookies that are required for core functions, such as remembering your cookie preferences.

We do not use non-essential analytics or advertising cookies unless you have given consent through the cookie controls shown on the site.

Your rights

You may ask to access, correct or delete personal information we hold about you, or object to certain processing. Contact us using the details above and we will respond in line with applicable data protection law.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.